Please make sure that you are using the latest software version for your computer as well as for your Gigabit Ethernet Adapter. Please visit our website and scroll down to the bottom of the product page in order to download the latest version of the driver for your adapter:
USB-C to Ethernet adapter:
moshi.com/usb-c-to-gigabit-ethernet-adapter
USB 3.0 to Ethernet adapter:
moshi.com/usb-3-to-gigabit-ethernet-adapter
USB (2.0) to Ethernet adapter:
moshi.com/cable-data-sync-adapter-usb-ethernet
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