To help ensure your products are as future-proof as possible, Moshi is one of the only manufacturers to provide firmware updates for USB-C accessories. Such firmware updates offer both improved functionality and compatibility. Please see the list below of firmware updates that are currently available.
Instructions
For Mac users, download the macOS application and follow the on-screen instructions to update the firmware on your USB-C device.
For Windows users, download the firmware file and follow the instructions in the .zip file to update the firmware on your USB-C device.
USB-C
Product Name | Firmware Update | Remarks |
Symbus (US/EU) | macOS app only | Improved USB-PD compatibility. |
Symbus Q (US/EU/AU) | macOS app only | Improved USB-PD compatibility. |
USB-C Multimedia Adapter | Windows 7 or later only | Improved USB compatibility. |
USB-C Digital Audio Adapter | Windows 7 or later only | Fixed audio output issue for phone calls on Huawei devices and audio output issues (phone calls/music) on Samsung S10 and Note 10. |
USB-C Digital Audio Adapter with Charging (MFG) | Windows 7 or later only | Fixed audio/charging compatibility issue on Pixel 4/4XL |
USB-C Digital Audio Adapter with Charging (Universal) | Windows 7 or later only | Fixed audio/charging compatibility issue on iPad Pro |
Audio
Product Name | Firmware Update | Remarks |
Mythro Air | macOS (10.8 or later) app Windows 7 or later |
Improved phone call quality. |
Vortex Air | macOS (10.8 or later) app Windows 7 or later |
Improved phone call quality. |
Avanti Air | macOS (10.8 or later) app Windows 7 or later |
Improved system stability. |
Avanti C | Android app only | FW update not yet available. |
Mythro C | Android app only | FW update not yet available. |
Power
Product Name | Firmware Update | Remarks |
ProGeo USB-C Laptop Charger (65 W) US/EU/AU/CN | macOS (10.8 or later) app Windows 7 or later |
Improved USB-PD compatibility. |
IonSlim 10K | Windows 7 or later only | Faster recharge time - 42mins to 50% |
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